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Frequently asked questions

This is a list of our frequently asked questions concerning visas, residence permit and the application portal.

FREQUENTLY ASKED QUESTIONS

 

General Visa Questions

Residence Permit Questions

Application Portal




General Visa Questions

What is a visa?
What does single, double and multiple visa mean?
How do I apply for a visa to Norway or Iceland?
Do I have to submit the documents personally?
Does a child have to submit the documents personally?
Can I book an appointment by telephone?
I have registered and booked an appointment. Can I change the date?
How can I get a visa as soon as possible?
I have paid the consular fee but my plans have changed, I do not need a visa to Norway anymore. Can I get my money back?
A Norwegian wants to invite me to Norway. What documents does she/he have to provide?
How long does it take to obtain a visa?
I have received the Invitation and Guarantee Form. For how long are these documents valid?
Where should I affix my photo on the application?
There was a stamp put to my passport when I applied for a visa. What does it mean?
I want to go abroad, outside the Schengen area, while my case is being considered. Can I take my passport from the visa section?
How and when can I get my passport?
Why was my application rejected?
I want the reference to appeal the rejection for me. What should I do?
I will apply for multiply entry visa for 90 days. Do I have to buy insurance policy for 90 days?
I live in Belarus. Do I need to go to the Royal Norwegian Embassy in Kiev to apply for a visa?
I was requested to bring additional documents. How and when can I do that?
I have a multiply entry visa from another Schengen country. Can I travel to Norway?
Can I apply for a Norwegian visa when I have a visa from another Schengen country?
What are the requirements for the passport photo?
When should I start applying for a visa?

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General Visa Questions


What is a visa?
A visa is a permit to enter and stay in Norway or the Schengen countries for a limited period of time. Ukrainian nationals are required to have a valid visa when entering and during their stay in Norway.

What does single, double and multiple visa mean?
A visa may be issued with one, two or unlimited entries to the Schengen countries. To apply for double or multiple entry visas, you have to present a valid reason for doing so. For more information about our multi-visa practices: http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/Multiple-entry-visas/

How do I apply for a visa to Norway or Iceland?
To get a visa you should do the following:
• Register on the Application Portal (https://selfservice.udi.no), pay consular fee by card via Application Portal and book an appointment to submit the required documents.
• Go to http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/types, find the relevant type of visa according to the purpose of your stay and find the relevant checklist of documents to be submitted in the right column.

Do I have to submit the documents personally?
The applicant must appear in person when lodging the application.

Does a child have to submit the documents personally?
Children under seven years do not have to appear in person.

Can I book an appointment by telephone?
No. The appointment can be booked only via the Application Portal at the end of successful registration.

I have registered and booked an appointment. Can I change the date?
After you have registered your application on the Application Portal, you can change the date of submitting the documents to the first available date. Please note that earlier dates might become available after you’ve registered.

How can I get a visa as soon as possible?
There is no shortened procedure of applying for visa. The only effective way to obtain visa is to register on the Application Portal as soon as possible, book an appointment the first available date, check from time to time if the sooner date appears and prepare all the necessary documents: http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/types/

I have paid the consular fee but my plans have changed, I do not need a visa to Norway anymore. Can I get my money back?
Yes. To get a refund you have to write a letter explaining the situation to the visa section. Use this e-mail:

A Norwegian wants to invite me to Norway. What documents does she/he have to provide?
To get a visa the applicant should:
• Register on the Application Portal (https://selfservice.udi.no), pay consular fee by card via Application Portal and book an appointment to submit the required documents. This could also be done by the inviting part.
• Go to http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/types, find the relevant type of visa according to the purpose of your stay in Norway/Island and find the relevant checklist of documents to be submitted in the right column.
Some of these documents are the inviting Norwegians responsibility.

How long does it take to obtain a visa?
As a rule it takes 5-7 working days to make a decision on an application for a C-visa after you have submitted the necessary documents at the embassy. If some additional documents are being required, it might take a bit longer.

I have received the Invitation and Guarantee Form. For how long are these documents valid?
The Invitation and Guarantee Form should not be older than 6 months on the date of submitting the application.

Where should I affix my photo on the application?
You receive a Cover letter on e-mail as a PDF-attachment after you have registered your application at the Application Portal. Print the Cover letter and attach the photograph in the upper left corner of the cover letter.

There was a stamp put to my passport when I applied for a visa. What does it mean?
The stamp means that you have submitted documents to the Royal Norwegian Embassy for consideration. In case of a positive decision the visa will be affixed to that place.

I want to go abroad, outside the Schengen area, while my case is being considered. Can I take my passport from the visa section?
Yes. (How and when can I get my passport?)

How and when can I get my passport?
The applicant can take her/his passport from the Visa section every working day at 10.00, 11.00, 12.00 or 15.45. To get the passport the applicant should present the receipt that was given out when submitting the application. Another person can do this with a written permission and signature from the applicant and a valid passport for identification.

Why was my application rejected?
In accordance to the Public Administration Act (Forvaltningsloven) a letter of rejection with the reason for this is always sent by registered mail to the applicant. The reasons can neither be explained over the telephone nor sent by e-mail. The applicant has the right to appeal within 3 weeks from receiving the original letter of rejection.

I want the reference to appeal the rejection for me. What should I do?
A letter of proxy can be found here: http://www.udi.no/upload/Skjema/fullmakt/Power%20of%20Attorney.doc Please remember that this form cannot substitute the personal appearance during the applying for a visa.

I will apply for multiply entry visa for 90 days. Do I have to buy insurance policy for 90 days?
The applicant has to get insurance policy for the time of the first visit to Norway. It is the personal responsibility of the applicant to obtain insurance policies for next visits to Norway.

I live in Belarus. Do I need to go to the Royal Norwegian Embassy in Kiev to apply for a visa?
If the applicant is a Belarusian citizen she/he may apply for C-visa at the French Embassy in Minsk: http://www.ambafrance-by.org/. If the Belarusian citizen applies for a multiply entry visa or for a residence permit, the application should be submitted to the visa section at the Royal Norwegian Embassy in Kiev.

I was requested to bring additional documents. How and when can I do that?
The applicant can submit additional documents to the Visa section every working day at 10.00, 11.00 and 12.00. There is no need to register or book a new appointment. Please bring the receipt that was given when submitting the application.

I have a multiply entry visa from another Schengen country. Can I travel to Norway?
With multiply entry visa given by any Schengen country’s foreign mission it is possible to travel to any country in the Schengen area. But please remember that the majority of visits in Schengen have to be in the member state who issued the visa.

Can I apply for a Norwegian visa when I have a visa from another Schengen country?
A person cannot have two valid Schengen visas at the same time. If the applicant wishes to have a Norwegian visa, other valid Schengen visas in her/his passport must be annulled first.

What are the requirements for the passport photo?
The photograph must:
• Be in sharp focus, clearly and with good contrast.
• Be printed on high quality photo paper with high resolution.
• Be in color.
• Be 35-40 mm in width.
• Be maximum 6 months old and resemble the applicant.
• Be taken straight from the front, against a light background.
• Show the whole head and the top of the shoulders.
• The face should occupy 70-80% of the image.
• Show your eyes open and clearly visible.
• Hair shall not cover the eyes.
Glasses:
• Glasses are allowed, provided that the eyes are clearly visible.
• The glasses should not be colored.
• The frame must not cover any of the eyes.
• There should be no reflection in the glasses.
Religious headgear:
• It is allowed with religious headgear, provided that all details of the face are clearly visible.
• The chin, forehead and both cheeks must be visible.

When should I start applying for a visa?
You can apply three months before your intended visit. We recommend that you start the process of application in due time.

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Residence Permit - Frequently asked questions


How do I apply for a residence permit to Norway?
How do I apply for a work and residence permit to Iceland?
Where do I get the Apostille stamp?
Can I apply both for C-visa and for a residence permit?
Can I travel to Norway or to another country while my application for D-visa is being considered?
I have a child from a previous marriage. How do I apply for a residence permit?
How do I apply for a residence permit when I’m married to a Norwegian citizen?
Should I prepare the documents according to the list on UDIs website or the Royal Embassy in Kiev?
Can my employer apply for a residence permit on the purpose of work on my behalf?

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Residence permit - Frequently asked questions


How do I apply for a residence permit to Norway?
The citizens of Ukraine, Belarus and Moldova can apply for a residence permit at the Royal Norwegian Embassy in Kiev. To apply the applicant should:
• Register on the Application Portal (https://selfservice.udi.no), pay consular fee by card via Application Portal and book an appointment to submit the required documents.
• Go to http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/types, find the relevant type of visa according to the purpose of your stay in Norway/Island and find the relevant checklist of documents to be submitted in the right column.

How do I apply for a work and residence permit to Iceland?
To apply for work and residence permit to Iceland, follow this link: http://www.utl.is/index.php?lang=en to Utlendingastofnun. If the Icelandic Immigration Authorities grant the permit, the Royal Norwegian Embassy in Kiev can issue the D-visa. For more information: http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/Iceland/

Where do I get the Apostille stamp?
To obtain an Apostille stamp you must find out who gives the Apostille stamp in your country of origin/residence. This varies from country to country. In Ukraine the Ministry of Justice is responsible for this. While in Norway it is Fylkesmannen.

Can I apply both for C-visa and for a residence permit?
No. There cannot be two applications at the same time for the same person. You will have to choose.

Can I travel to Norway or to another country while my application for D-visa is being considered?
No. After submitting documents for D-visa the applicant is supposed to stay in the country of residence.

I have a child from a previous marriage. How do I apply for a residence permit?
The parent should apply for a residence permit (How do I apply for a residence permit to Norway?). The child could apply for family immigration when the parent is granted residence permit (see: http://www.udi.no/Norwegian-Directorate-of-Immigration/Central-topics/Family-immigration/How-do-I-apply-for-family-immigration/). It is possible to apply for a residence permit for the parent and family immigration at the same time. The UDI will first process the application for residence permit, then the application for family immigration. For more information, please look at the link above.

How do I apply for a residence permit when I’m married to a Norwegian citizen?
Applicants married to Norwegian citizens may apply for a residence permit with purpose of Family Immigration. The documents should be collected according to the Checklist №2 (http://norway.com.ua/Global/SiteFolders/webkiev/01122010Checklist2ENG.doc?epslanguage=en) The other possibility is to apply for 7-days D-Visa for Spouse. For more information please visit: http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/types/#7dayD The documents should be collected according to the Checklist №4: http://norway.com.ua/PageFiles/19531/Checklist_4_7D_visum_072010.doc?epslanguage=en For more information we advise you to have a look at the following links:
http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/types/
http://www.udi.no/Norwegian-Directorate-of-Immigration/

Should I prepare the documents according to the list on UDIs website or the Royal Embassy in Kiev?
While the UDI have general information about visa applications, the embassies have information locally specific. The applicant should rely on the information from the embassy. (http://norway.com.ua/Embassy/VISAS-AND-PERMITS/visas/Introduction/)

Can my employer apply for a residence permit on the purpose of work on my behalf?
Your employer can apply on your behalf if you authorize her/him in writing to do so. You must complete the authorization section of the application form or submit the authorization form (http://norway.com.ua/PageFiles/19531/Power_of_Attorney_Form_UDI.doc) Your employer submits the application to the local police.

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Application Portal - Frequently asked questions


I want to invite someone to visit me in Norway. Can I register them on the Application Portal?
Is there any other way to pay the consular fee?
Why doesn’t the Application Portal accept my password?
How can I be sure that I’ve paid the consular fee?
When is my appointment for submitting the application at the embassy?
Can I change the date for submitting the application at the embassy?
When coming to the embassy to deliver the application, the guard says I’m not on the list. Why?

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Application Portal - Frequently asked questions


I want to invite someone to visit me in Norway. Can I register them on the Application Portal?
Yes. The reference may register, pay and book an appointment for applicants.

Is there any other way to pay the consular fee?
No. Consular fee is paid only via Application Portal by a card.

Why doesn’t the Application Portal accept my password?
The password must be at least 8 characters long, and contain a combination of upper case characters, lowercase characters and digits.

How can I be sure that I’ve paid the consular fee?
You receive the cover letter as a PDF attachment on e-mail as a confirmation of successful payment and registration.

When is my appointment for submitting the application at the embassy?

To see the time of appointment, you should log in to the Application Portal and view her/his booking information.


Can I change the date for submitting the application at the embassy?

Yes, you could change the appointment at the Application Portal. Other applicants may change their appointment to a later date, so earlier ones might become available. The applicant should log in, click on “your booking information” and then “Change”.

When coming to the embassy to deliver the application, the guard says I’m not on the list. Why?

Be careful when registering on the Application Portal. The problem might be that the applicant has registered their case in the wrong country.

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